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Sumtotal CAB, October 2009
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Learning Management Systems market is becoming mature and many vendors need to evolve continuously to survive.
SumTotal is continously making the effort to listen to its customers in order to adjust its product portfolio roadmap to the actual short and long term needs.
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As a Learning Technology leader, this vendor has evolved in the way to provide a best of breed enterprise LMS solutions, with advanced talent management and content management and deployment capabilities, but also investing in the improvement of the professional services for software installations, upgrades, documentation and customization and customer support services offered to their clients worldwide.
In order to secure the understanding of the current and new priorities in their customer minds, engaging, at the same time, their clients to the solution roadmap, SumTotal invited to its preferred reference group to a set of presentation and roundtables in a Customer Advisory Board (CAB).
During the sessions, SumTotal top management and the head of Learning Technology of each of the selected customers were represented. As an independent guest, Josh Bersin -Founder and CEO of Bersin & Associates- said a lecture about Learning and Performance Management Technology trends.
SumTotal presentations:
Moving from Public to Private
Professional Services
Customer Support
Roadmap
Current 8.2 and SPs
Independent presentation - Josh Bersin
Talent Management Suites
Portals
Integration
Collaboration Tools
Investment on the tool
Performance
Usability
Best or breed
De-invest in LCMS
Report Manager
Integration
Low interest in Performance Management
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